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NCH 2025 Empathy, Quality Care, and Patient Experience

This module explores the meaning of empathy and its impact on patient quality care in healthcare. Through real patient stories simulated by NCH staff and through staff testimonials, participants will gain a deeper understanding of how every interaction with patients and families regardless of their primary language spoken affects their patient experience. This module encourages all staff members to recognize their role in fostering empathic, quality-focused, and patient-centered experiences.

Credit & MOC Details

Credit information is provided by the course provider. We recommend confirming credit eligibility with the provider or your licensing board before starting the activity.

Credit types

AAPA Category 1 Credit™Up to 0.5 creditsAMA PRA Category 1 Credit™Up to 0.5 creditsNursingUp to 0.5 creditsPharmacyUp to 0.5 credits

MOC types

No MOC

FDA REMS

No

Qualifies for MIPS

No

Pricing

Free

Reported to ACCME by the provider

  • Online course / module
  • Credit · Up to 0.5 credits
  • Released
    Nov 20, 2025
  • Last day to claim credit
    Nov 20, 2028 2 years left