In this episode, listeners will hear from SSM Health experts who are dedicated to employee safety. The Director of Employee Safety, Jennifer Luer, shares insights into the risk of violence in the healthcare setting and actions SSM Health has taken to ensure the safety of our employees. Dr. Matt Doll, the Director of the Care for Caregivers Program, describes how prior trauma has a direct impact on behavior in tense situations. Dr. Doll shares insights on how a trauma-informed approach improves the likelihood of successful de-escalation.
Credit & MOC Details
Credit information is provided by the course provider. We recommend confirming credit eligibility with the provider or your licensing board before starting the activity.
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FDA REMS
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Pricing
100% of listed courses are free
5 of 5 courses listed here are free.
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Pricing
Free
Reported to ACCME by the provider
- Podcast / audio
- Credit · Up to 1 credit
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ReleasedMay 1, 2025
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Last day to claim creditJan 1, 2027 3 months left
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Society of Hospital Medicine De-Escalation Training & Managing Challenging Patient Encounters (2026-2029)
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University of North Texas Health Science Center at Fort Worth Workplace Well-being: Guide for Healthcare Professionals on Workplace Violence and De-escalation
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American Psychiatric Association Learning from Crisis: Inpatient Post Crisis De-escalation Skills (Enduring/Asynchronous)
