Patient Safety Organization (PSO) Workforce Certification – Module 2: PSQIA Operation and Terms [2026 TCPS ]

The Certified PSO Workforce (CPSOW) course is a detailed, instructional program for PSO Workforce. This course educates PSO workforce on legal duties and professional responsibilities under the Patient Safety Act as well as how the statutory protections work to protect patient safety work product and healthcare providers. PSO Workforce course graduates can expect to design innovative real-world programs for their members to improve patient safety and the quality of patient care delivery in the current environment healthcare environment. The program consists of 6 study modules and a extensive certification exam. UNT and AQIPS sets the industry-standard for PSO workforce competencies and professional development for a thriving community of PSO Workforce professionals. This training does not constitute legal advice. Any characters in stories or examples are fictitious – any likeness to actual people or events is coincidental. If you have questions about this training or confidentiality within your Patient Safety Organization, please contact SCPSO@unthealth.edu. By the end of this training, participants should be able to: Identify Patient Safety Act terms and definitions. Examine how the Patient Safety Evaluation System operates and how Patient Safety Activities function within the Patient Safety Evaluation System. Explain how to design a PSES for reporting, analyzing and discussing PSWP.