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James L. West Center for Dementia Care: 2026-2028 Understanding and Supporting Behavioral Expressions in Dementia Care

Behavioral expressions are a common way for persons living with dementia communicate unmet needs as cognitive and language abilities change. This course provides a practical overview to help healthcare professionals and direct care staff understand and support these expressions using person-centered approaches. Learners will use the A-B-C framework (Antecedents, Behavior, Consequences) alongside the PAINAD scale to identify triggers, recognize unexpressed pain, and guide effective responses. The course highlights common behavioral expressions and reinforces communication practices learned in a previous course, including validation and nonverbal communication. Emphasis is placed on proactive strategies that reduce escalation, support dignity, and improve quality of life while decreasing caregiver stress.

Credit & MOC Details

Credit information is provided by the course provider. We recommend confirming credit eligibility with the provider or your licensing board before starting the activity.

Credit types

NursingUp to 1 creditSocial WorkUp to 1.5 credits

MOC types

No MOC

FDA REMS

No

Qualifies for MIPS

No

Pricing

Free

Reported to ACCME by the provider

  • Online course / module
  • Credit · Up to 1.5 credits
  • Released
    Jun 17, 2026
  • Last day to claim credit
    Jun 18, 2028 2 years left